The Problem Every Hospitality Business Faces

Reservations During Peak Service

Your front-of-house team is seating guests, managing the floor, and handling in-person service—but the phone keeps ringing with reservation requests, menu questions, and event inquiries. Missed calls = lost revenue.

After-Hours Booking Requests

Guests want to book tables at 10pm after browsing your website, or inquire about events on Sundays when you're closed. You miss opportunities or pay for expensive answering services that can't actually take reservations.

Your reception is juggling check-ins, guest requests, phone calls, and room service orders—all at once during peak times. One person can't do everything, but hiring more staff costs thousands monthly.

Front Desk Overload

How Aspera Works for Your Hospitality Business

Guest Calls

Aspera answers instantly—24/7, including after-hours and holidays. No missed reservations. No voicemail frustration.

AI Handles Request

Takes reservations, answers menu/room availability questions, books events, handles guest service requests—all in natural, welcoming conversation. Complex inquiries transferred immediately.

Reservations auto-sync to your booking system. Event inquiries logged instantly. Urgent guest requests transferred in seconds. Your team focuses on hospitality, not phones.

Your Team Delivers Service

What do Businesses say?

"Our front desk team was overwhelmed with calls—room bookings, restaurant reservations, concierge requests, wake-up calls. After-hours calls went to voicemail and we'd lose direct bookings to OTAs. Aspera answers 24/7, books rooms, takes restaurant reservations, and handles guest requests. We recovered $15,000 in direct bookings in the first month alone."

— Jennifer Wu, General Manager The Bayside Boutique Hotel, Brighton ⭐⭐⭐⭐⭐

"Corporate function inquiries come in at random times lunch break, after work, weekends. We were missing $200k+ in function business annually because calls went to voicemail. Aspera captures every inquiry 24/7, gets all the details (date, guest count, budget), and sends it straight to our events team. We've booked 18 additional functions worth $127,000 in 4 months."

— Tom Davidson, Venue Manager Collins Quarter Event Space, Melbourne CBD ⭐⭐⭐⭐⭐

5,200+

Reservations Handled Monthly

99%

Guest Satisfaction Rate

Increase in Table Utilization

25%

Ready to Stop Missing Reservations?

Book your 7-day trial and hear how Aspera handles calls for hospitality businesses just like yours. We'll show you live examples, answer your questions, and set up a custom trial.